How long does it take to receive my order?
Bundles, frontals and/or closures take 2 - 5 business days for processing and 1 - 3 business days for shipping. PLEASE PLAN ACCORDINGLY AND TAKE ALL SHIPPING AND HANDLING TIME INTO ACCOUNT BEFORE PURCHASING.
Can I exchange or return my order?
Unfortunately not. All hair is on an order to order basis, meaning, once you create and purchase an order it is purchased and ordered on our end. Thus, we are unable to refund your order.
However, in the event that you receive an incorrect order, please read our Return/Refund Policy under our Shipping & Returns page and follow the steps listed to help resolve your issue.
What type of lace do you offer?
We offer light brown tinted lace for our Premium and Platinum Collections.
We offer light brown lace, transparent lace, and HD lace for our Mink and Raw Collections.
We offer light brown lace for our Wig Collection.
How long will my hair last?
We HIGHLY recommend that you view our hair care and maintenance page to aid the longevity of your hair.
- Indian can last 6 months to 1 year depending on maintenance.
- Premium Malaysian can last 1 to 2 years depending on maintenance.
- Malaysian Blonde (613) can last 1 to 1.5 years depending on maintenance.
- Peruvian Mink can last 1.5 to 2.5 years depending on maintenance.
- RAW Black can last 3 to 4 years depending on maintenance.
Do you offer international shipping?
As of right now we do not offer international shipping.